Electric Fireplace Repair
Heater, blower, remote, and flame-effect repair.
Learn moreA gas fireplace is low-maintenance, not no-maintenance. Once a year the burner ports need clearing, the pilot assembly needs cleaning so it does not start dropping out mid-season, the glass needs pulling and cleaning on both faces, and the door gasket needs checking — a failed gasket on a direct-vent unit is a sealed-combustion problem, not a cosmetic one. We vacuum the firebox and log set, reposition logs to the manufacturer's diagram so flame does not impinge and soot, verify vent integrity, and take a combustion and ambient carbon monoxide reading before we leave. Price moves with the number of appliances and how heavily the unit has sooted. Most "my fireplace died in December" calls trace back to a service that never happened.
Prices shown are starting estimates and may change with the condition, access, and scope we find on site. Only a written quote from an on-site visit is a price we commit to.
A gas fireplace is low-maintenance, not no-maintenance. Once a year the burner ports need clearing, the pilot assembly needs cleaning so it does not start dropping out mid-season, the glass needs pulling and cleaning on both faces, and the door gasket needs checking — a failed gasket on a direct-vent unit is a sealed-combustion problem, not a cosmetic one. We vacuum the firebox and log set, reposition logs to the manufacturer's diagram so flame does not impinge and soot, verify vent integrity, and take a combustion and ambient carbon monoxide reading before we leave. Price moves with the number of appliances and how heavily the unit has sooted. Most "my fireplace died in December" calls trace back to a service that never happened.
At Prime Chimney Experts, a gas fireplace annual service is never guesswork. We scope every job from a graded, photographed inspection first — the NFPA 211 level the evidence calls for — so the work is matched to what your flue and masonry actually need, with the report to prove it. The documented inspection is the record the gas fireplace annual service is built on.
Chimney inspectionWe've worked on 1,000+ DFW homes over 10+ years. Every job — small sweep or full rebuild — runs the same way: certified technicians, written quotes, photo reports, warranty in writing.
CSIA-certified inspectors only
Written quote before any work begins
1-year workmanship warranty
Insurance-grade photo documentation
Family-owned, CSIA-certified, NFPA 211–compliant. We're the team you call when you want it done right the first time — no rotating subcontractors, no upsell pressure, no surprises. Same techs, same trucks, same standard.

The NFPA recommends an annual chimney inspection (Level 1), with sweeping done when buildup reaches 1/8" of creosote. For active wood-burning fireplaces, that's typically once per heating season.
Our chimney inspectors hold current CSIA (Chimney Safety Institute of America) certifications, verifiable via the CSIA member directory at csia.org. We also have NFI specialists for fireplace installations.
Yes — emergency response is available 24/7 (subject to crew availability) for active water leaks, animal trapped in flue, post-fire damage, and storm damage. Same-day in most cases.
Always. We provide a written quote before any work begins, with photos of the issues we found. Final pricing depends on chimney condition and any additional work identified during inspection.
Prime Program is our annual maintenance program at $19.99/month ($240/year). Includes: annual Level 1 inspection and sweep ($248 value), priority scheduling, 10% off all repairs, and emergency response priority. Cancel anytime, no contract.
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Other services in the Gas & Fireplace category.
Free written quote. Same-week scheduling. 24/7 emergency response when you need it.
Active leak, animal in flue, post-fire damage, or smoke event? Real humans on the line 7 AM to 12 AM every day — replies in under 2 minutes. Tech dispatch within 2 hours during business hours, subject to crew availability after-hours.
Emergency line